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Currency - All prices are in AUD

Currency - All prices are in AUD
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Kensington Prairie Farm

Shipping & Returns

Returns Policy

Please note that Kensington Prairie Farm does not accept regular returns but that we will happily exchange your product for in-store credit or for a new item. 

In the event of a mishap during shipping, Kensington Prairie Farm will pay the return shipping costs (if you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

In Store Pick-up * NEW

We have just created this option for customers of KPFarm who want to shop local, wear luxury but who don't have time to peruse in the store. Simply select "in Store Pick-up" while checking out and come get your product during our store hours!

*For pick-ups outside of store hours, please call (604) 626-4395 to arrange a collection time.